FAQs
What is SEP Hair Diagnostic
1
SEP Hair Diagnostic is the first biological hair diagnostic platform. Take a personalized diagnostic, receive your unique SEP Code, and access a full suite of hair health tools built around your biology, not your curl pattern.
How is this different from a hair quiz
2
Hair quizzes rely on your perception of your hair. SEP uses 22+ diagnostic questions grounded in biology. Covering porosity, scalp health, water type, climate, hormones, and more. Your results are based on science, not guesswork.
Who is SEP for?
3
Anyone who has ever bought a product that didn’t work, followed advice that wasn’t right for their hair, or simply wanted to understand their hair on a deeper level. Designed for all hair types and textures.
When does SEP launch?
4
We’re currently in development. Join the waitlist to be first to know when we launch and to access early pricing.
Do I need special equipment?
5
No. The diagnostic is completely digital, just your phone. The physical kit is an optional luxury upgrade for those who want a deeper at-home testing experience.
What do I do with my SEP Code?
6
Your SEP Code unlocks your personalized protocol in the SEP app product recommendations, routine guidance, and hair health tracking built around your results.
Is SEP backed by science?
7
Yes. Every diagnostic component is grounded in trichology, the scientific study of hair and scalp health. Built by a professional stylist with 17 years of hands-on diagnostic experience.