FAQs
What is SEP Hair Diagnostic?
SEP is a hair diagnostic platform built around a verified Hair Record. Take a personalized diagnostic, get your baseline, and track your shedding against your stress, sleep, and life, so the pattern becomes visible instead of a mystery.
How is this different from a hair quiz?
A quiz gives you a one-time label. Your Hair Record keeps building over time, so it shows you what's actually changing and why, not just a snapshot from one day.
Who is SEP for?
Anyone trying to understand why their hair is shedding or thinning, for themselves, their kids, or both. Stylists use it too, so they walk into every appointment already knowing their client's history.
When does SEP launch?
SEP is currently in private testing, with the full kit and app launching soon.
Do I need special equipment?
No. The diagnostic and app work with the SEP kit, which includes everything you need to get started.
What do I do with my Hair Record?
Your Hair Record travels with you. Bring it to any stylist, log changes over time, and use it to spot patterns between your shedding and what's going on in your life.
Is SEP backed by science?
Yes. Every recommendation is evidence-tiered and cited, built on hair biology rather than trends.
Is SEP safe for kids?
Yes. Kids get their own profile with kid-safe, filtered product recommendations, and age-appropriate guidance built specifically for them.
Is SEP for stylists too?
Yes. Stylists join the SEP network to access verified client Hair Records, so they know a client's shedding, stress, and history before the appointment even starts.