FAQs
What is SEP Hair Diagnostic
1
The first at home hair diagnostic kit that gives you a personalized hair profile based on your actual biology. Four tests. One SEP Code. A complete picture of what your hair needs.
How is this different from a hair quiz
2
Hair quizzes rely on your answers, which are subjective. SEP uses physical diagnostic testing, the same methods professional stylists use. Your results are based on your actual hair, not your perception of it.
Who is SEP for?
3
Anyone who has ever bought a product that didn’t work, followed advice that wasn’t right for their hair, or simply wanted to understand their hair on a deeper level. Designed for all hair types and textures.
When does SEP launch?
4
We’re currently in development. Join the waitlist to be first to know when we launch and to access early pricing.
Do I need special equipment?
5
No. Everything you need is in the kit. Tests are simple and designed to be done at home in under 30 minutes.
What do I do with my SEP Code?
6
Your SEP Code unlocks your personalized protocol in the SEP app product recommendations, routine guidance, and hair health tracking built around your results.
Is SEP backed by science?
7
Yes. Every diagnostic component is grounded in trichology, the scientific study of hair and scalp health. Built by a professional stylist with 17 years of hands-on diagnostic experience.